Capacity Building & Professional Development

HR Training Programmes

Practical, engaging training designed for HR professionals, managers and institutional teams who want to do people management better.

Training Programmes

All programmes can be delivered in-house, adapted for your sector, and tailored to your team's level and context.

Foundation

Introduction to HR Management

An accessible overview of the HR function — roles, responsibilities, key processes and the HR cycle. Ideal for new HR professionals or managers stepping into people management.

Half-dayIn-houseOnline
Recruitment

Competency-Based Interviewing

Train hiring managers and HR professionals to design and conduct structured, competency-based interviews that select for the right behaviours and capabilities — fairly and legally.

Full dayIn-house
Onboarding

Designing Great Onboarding Experiences

Practical training on how to design, deliver and measure employee onboarding that accelerates integration, reduces early attrition and builds cultural belonging.

Half-dayIn-houseOnline
Performance

Performance Management for Managers

Equip line managers with the skills to set objectives, conduct meaningful appraisals, give feedback and manage underperformance — with confidence and care.

Full dayIn-houseModular
Feedback

Feedback & Difficult Conversations

A practical skills workshop on how to give feedback that is honest, specific and constructive — and how to hold difficult conversations that resolve rather than escalate.

Half-dayIn-houseOnline
Culture

Building a Culture of Accountability

For leadership teams and senior managers. Explore what accountability looks like in practice, how culture shapes behaviour, and how to model and sustain accountable environments.

Full dayLeadershipIn-house
HR Operations

Personnel Administration Essentials

For HR officers and administrators. Master the fundamentals of employment documentation, contract management, personnel files and compliance record-keeping.

Full dayIn-houseOnline
Leave & Absence

Time, Attendance & Leave Management

Practical training on leave policies, tracking procedures and absence management — for both HR teams and the line managers responsible for implementation.

Half-dayIn-house
Institutional

HR in Institutional & International Contexts

A specialist programme for HR professionals in intergovernmental, development or multilateral environments — addressing the specific governance, compliance and cultural dimensions of institutional HR.

Full dayIn-houseVirtual
Digital

Introduction to HR Digitalisation

Help your HR team and managers understand what HRIS implementation involves, how to prepare for digital transformation, and how to lead adoption among staff.

Half-dayIn-houseOnline
Wellbeing

Employee Wellbeing & HR's Role

Practical guidance for HR professionals and managers on recognising, responding to and supporting employee wellbeing — without overstepping appropriate boundaries.

Half-dayIn-houseOnline
Employer Brand

Employer Branding for HR Teams

An interactive workshop on building your employer value proposition, communicating it authentically and embedding employer brand thinking into recruitment and culture initiatives.

Half-dayIn-houseWorkshop
Vocational · Adult

Vocational Training for Adults — Office Administration

A practical, certificate-bearing programme equipping adults with the core office and personnel administration skills needed to enter or progress in administrative roles. Covers filing, correspondence, scheduling, document management and basic HR records.

CertificateMulti-weekIn-houseOnline
Vocational · Adult

Vocational Training for Adults — HR Assistant Skills

Designed for adults entering the HR field or seeking formal recognition of existing skills. Covers employment documentation, leave administration, payroll basics, onboarding coordination and HRIS fundamentals. Upon completion, participants receive a certificate of competency.

CertificateMulti-weekIn-houseOnline
Vocational · Adult

Vocational Training for Adults — People Management Fundamentals

A structured vocational programme for team leaders, supervisors and first-time managers in Africa and Europe. Covers leadership basics, team communication, performance conversations, conflict resolution and managing diverse teams. Certificate issued on completion.

CertificateModularIn-houseVirtual

Vocational Training for Adults

Practical, accessible training that leads to a recognised certificate — empowering adults to access employment, change career direction, or formalise existing workplace skills in HR and administration.

Certificate-Bearing

All vocational programmes conclude with a certificate of competency, providing recognised evidence of skills for employment applications.

Adapted to Context

Programmes are tailored for African and European contexts, delivered in English or French, and adapted to the learner's existing level.

Employment-Ready

Content is built around what employers actually need — practical skills, professional conduct and documentation competency that translate directly into the workplace.

Delivery Formats

All programmes are adapted to suit your organisation's context, team size and location.

In-House

Delivered at your premises. Tailored entirely to your team, culture and specific HR challenges.

Online / Virtual

Fully facilitated virtual sessions via your preferred video platform. Designed for remote engagement.

Open Workshop

Scheduled programmes open to participants from different organisations. Details available on request.

Modular Series

Multi-session programmes split into focused modules delivered over days or weeks.

Executive Briefing

Compact, focused sessions for leadership teams — designed for busy decision-makers.

Team Workshop

Participatory, practice-oriented sessions that build skills through real scenarios and group work.

Conference Session

Keynote or panel presentations on HR, people management or HR digitalisation for professional events.

Ready to build HR capability
in your organisation?

Contact Diana to discuss a bespoke in-house training programme, a learning series or a one-off workshop tailored to your team's needs.

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